9 Jan 2009

Sigh~ For the past 2 days, i had negative amount. Yesterday or the day before, i had negative amount of 10.30 bucks. Today, i had negative 9.15 bucks. Look on the bright side, the amount decrease. The negative side will be that it is the second already. Today i was feeling sick. This morning, i was alright but after i started working, my nose reacted as in i having running nose. I had to pay 8.40 bucks in total. A customer want to complain about me. This is what happen... I thought this customer have no member card and she even passed me her NETS cards. So when i scanned the NETS cards, i asked to press her PIN. Then after that, she scolded me for asking her whether she have the card or not. I mean before she even key in her PIN, she can take her member card first for me to scan. She didn't even tell me. This is not her first time come to NTUC and buy things and she should know the procedures.. She was unhappy with me and nagged there for like 5 minutes. Then she left. Anyway, counter 3 also cannot redemm points... At that point of time, i wanted to say, "Office is near the 4D station if you want to complain. Self service. Go ahead and complain as if i scare you." Again, i just kept it to myself. Tomorrow i am working in the afternoon. Today, Li He at counter 6 in the afternoon and Gladdys work at counter 6 in the morning. Although there is a fan there, they said it is still hot. Sigh, hopefully everything turns out fine tomorrow. I HOPE I WILL NOT GET NEGATIVE AMOUNT AGAIN T.T

7 Jan 2009

O Level result are coming on 12 of Jan.. Some may feel scare or nervous but i felt nothing. Maybe it is because that there is nothing i can do now as what is done can't be undone. No point of crying over spilled milk? Still, life have to go even when the situation gets worse. I was working at counter 2 this morning. It was alright in the morning. Around 10-11 am, the queue starting to extend. My queue was extended into the section. Because of 2 cashier, the other 3 cashier had their line extended. Mine went all the way into the section, counter 4 line went all the way in the 4D station. Counter 5 line was unknown. I didn't ask that cashier. Today was not my day. I think i may have rushed until i have shortage of 10.30 bucks. Sigh... I guess i have to be more careful than usual. Cashcard and cash were the one that did not balance. My cash short of 7.30 bucks and my NETS short of 3 bucks. That's how i get the shortage of 10 bucks. I had voided 500++ bucks worth of items. This one was rather serious i think. I accidentally keyed in 5 apples for 245 bucks when i wanted to key in 2.45 bucks. The remaining is some of the item which the customers last minute don't want. Some i scanned in already then they tell me they do not want it. I used to seeing such things. I guess there is first time for everything including the negative stuffs. Anyway, i am working in the afternoon tomorrow. The amount should be lower if there is any error. I going slow tomorrow. About the result, my mind is set and i am mostly going to a polytechnic provided that there is no changes which leastly likely to be... I also just found out that on the release of O Level result happens that i am not working. Haha... Sleepy~ going to sleep... Zzz

6 Jan 2009

I worked at counter 6 today. I was supposed to work at counter 3 but Zhi Yuan was late. Because of that, i took over him. After Karen said that, he came in. Nice timing i guess? It was slackly over there. In the morning, it was alright. When it was closing in to afternoon, the heat is making me sleepy. I can't leave my counter far because of the majong set. I dazed off at my counter until a customer had to wake me up. When i was about to really give in to the heat, Gladdys came and took over me. I was relieved. I had my lunch there, it was warmed up by the heat. Even my ice lemon tea is not really cold. There isn't much things to write. At least this time round, it was not too bad as compared to last time which i played with the trolley...

5 Jan 2009

I was rather tired yesterday. After i came back from work, i didn't have the strength to open up my eyes and blog. I had a quick supper and went to sleep. Yesterday was not too bad. I had 10 cents excess though. This time, it is really stabilizing. Zhi Yuan was at counter 2, i was at counter 3, Jin Xiang was at counter 5 and Hui Fang was at counter 1. Whay Lea Auntie was at counter 4. I received the first supplier coupon. I asked help from Zhi Yuan. Zhi Yuan and i did not use the credit cards machine. The customer we had were either paying by cash or NETS. Auntie Whay Lea had a customer buying 3 cart and a basket full of item. It total up to 400 bucks++. The moments before we all packed up, there were still customers. I hated the customers who purchase with the amount which had 5 cents. I ran out of 5 cents at that time. I had no choice but to open a the coins. Luckily, Auntie Whay Lea also needed some 5 cents. I exchanged with her 1 bucks worth of 5 cents. I felt relieved at that time. At least, i was able to get rid the remaining 5 cents. I had lots of 1 bucks and 50 cents coin. My float consists of 40 bucks of coins. The rest consists of unopened coins. I am working tomorrow at 6.30am. I hope i can open counter 6 for the one last time. Slack for the last time and i get serious after that. Oh well, i have to prepare my stuff for tomorrow work. I will stop here for now....

3 Jan 2009

I received a phone from NTUC this morning around 8 am. I didn't answer it as i was very sleepy. My mother went to answered it. I was lying on my bed for awhile and when i woke up, she told that there is a call from NTUC. First thing came to my mind was the missing 200 bucks claimed to be missing. I went down to NTUC after i brushed and changed my clothes. It was not about the missing money, it's my friend Zhi Yuan. He was late for work. I checked my phone for message. I saw Li He's message asking me to call Zhi Yuan. I was still sleeping then when i received her message. When i reached there, Zhi Yuan was there but i didn't see Gladdys. She was supposed to work in the morning. Then Zhi Yuan told me that i may have to replace Gladdys. I was rushing at the start of work. I don't know why though. The float i get today gave me a freaking hard time. It had freaking lots of bags of coin. Still, it short of 30 cents. During work, i saw some of my friends from primary school and secondary school. I can hardly recognize my primary school. She looked different from last time though her face look familiar to me. I was having my lunch when i saw my secondary school friend. She appeared to have been to the Serangoon CC. Again, i was at counter 1. Somehow, i am kind of assigned to counter one most of the time. There is an auntie who is kind to treat my friends and i to drinks last time when we were studying at void decks for O Level Exam. I think in my shift, i was the youngest and i am the only male around as cashier. It was nearly flawless at work today except for some price error. I charged a customer 4 bottles of milk when he bought 2 bottles of milk. He realized and told me. I called Adin, he asked me why i go key in 4 bottles instead of 2. I replied him major eye problem i guess. Some of the prices seemed to misled the customers. Some prices are misinterpreted or the customer don't understand/can't read them. There was one exchange today. Zhi Yuan almost forget to give a customer her change. That customer actually came up to me. Luckily, Zhi Yuan was still around. The problem was settled. Gladdys did not work today when she was supposed to work. Wen Hui came to replaced her. Gladdys was supposed to work afternoon then. But Karen called her and said that she need not come as Karen given her off for today.Gladdys came and bought some stuff(maybe not some) and she forgot to bring her own bag. I was warned before if i ever want to give plastic bags to staff, i am at my own risk. Still, i gave her the bags. I mean she bought a lot of stuff and you expect her to carry all back with her hands. At least i have a reason so i should not be in any trouble i guess. I closed my counter at 9 plus. I thought it will balance. I guess not everyday is Sunday. It did not balance and i excess of 2 bucks ==lll. Stupid 2 bucks spoil everything. When i count the float, i had only one packet of coins worth 20 bucks. The rest of the 180 bucks was unopened coins. The next person gets my float is sure very lucky and will have easy life.



Things started looking good. Will this remain the same for the rest of the days? Flame of confidence is strong and still fueling the flame to keep it going. I found my motivation to preserve and to against all odds....

2 Jan 2009

I worked in the morning today. Today was also the first day of school for students and i bumped into my friends when i was walking to my workplace. It was early like around 6 plus i think. I thought i will be working in the tenage but i wasn't the one. It was Li He who was working in the tenage. I was hoping to slack at there and at least get balanced for once. I was working at counter 1. I went slow today. I have the thought that it won't balance and so what is the point of going fast. Why not go slow for once? Anyway, there is no harm of going slow. My queue seemed to be never ending. When i was about to finish one customer, more customers come. I wanted to sit down. Maybe one day of counter 6 is enough to make me very slackly i guess? Everytime i was about to sit down and rest, there is always at least one customer come. My mind was like "COME ON. JUST LET SIT DOWN FOR 2 MINUTES" Finally, i got to sit around 11.30 i think. I had my break first today. I had a bun for breakfast for today. After that, i was starving. At least i had my break first. I got a scolding from a customer saying that the rice is 18 buck which is lower than the usual price and what for put it at the "Purchase with Purchase" section with the price of 17 bucks plus. I said i will ask the supervisor while waiting, she continued nagging at me. I was like " Would you mind if you just shut up and let me work in peace? What is the problem with you? I said i will check with the supervisor, right? He is not superman and appear in front of the counter after i pressed the bell. Come on, don't act like a child" After i went to look for Adin the supervisor, she apologized for the nagging. She said that it was not my fault and it was the store hand fault. It was just a misunderstanding, it was not anyone's fault. I was felt funny and angry again. Accident happened after that. The decoration on the counter was accidentally knocked down by me. There were 2 candles on it with the glass candle holder. One of it broke and the other remain intact. I asked Jin Xiang whether to report about it. He asked me to look for Adin as he might want it. I didn't manage to find him so i went back to my counter. Before 2, i saw Wen Hui and Gladdys. I thought they will take over counter 2 and 6. Well, i guessed one correctly. Gladdys took over counter 6 and Wen Hui took counter one. Wen Hui snatached my counter T.T (just kidding). As it was half and hour before i sign out, i went to help out at the store. Anyway, I FINALLY BALANCED. I went to counter 5 to declare which was Auntie Sharon's counter. Auntie Lisa also declared there i think. Auntie Sharon said that if sturck lottery is as easy as balancing account, she would buy lottery. I heard her saying that I am the second one that balanced. FINALLY I BALANCED WOOT!!!! When i saw the word "Media Declaration", i was damm happy. I am seeing some hope now. Hope tomorrow will be the same too. There is also a customer who want to cash back. He tried 3 times at counter 4 or 5 and it did not seem to work. That customer came to my counter and also tried 3 times. Still, it did not work. He talked to the manager and the manager replyed him that the problem could be with the line connecting with the machine. I asked the manager whether have to keep the receipt. She replyed that i keep first then see how later. The customer left the number and his name wanting the NETS office to call him regarding this incident.... Feeling tired, i went to sleep... Zzz




Small flames of confidence is being ignited... Slowly building up a strong flame of confidence.

1 Jan 2009

Today is the first day of Year 2009. I woke up at 8 in the morning and went down to NTUC. I wanted to check out whether i am really short of 200 bucks from yesterday sales. When i went down, Karen wasn't there yet. When i was about to go home, Auntie Lisa asked me if i can change shift with her. Unfortunately, i was unable to change with her. I went home and played computer games. Around in the afternoon, Gladdys called me and said i had short of 50 bucks in my float. My mind was saying "Oh boy, one problem after another. Bad starting for year 2009". I just shut down my computer and went down. If my float really short of 50 bucks, then i will be short of 250 bucks in total(if i really missing the 200 bucks from yesterday's sales and 50 bucks from my float). Gladdys was at counter 6, Wen Hui was at counter 3 and Zhi Yuan at counter 1. It seems that there are some cashier want counter 6. I guess beside slacking, there is a higher chances of not getting unbalanced balance. Gladdys counted my float again and she said it had excess of 1 dollar. She counted several times and she got different amount. But she counted 201 bucks for twice. I stayed quite a while over there and chat with Gladdys. Then Wen Hui came to counter 6 and slacked awhile. Zhi Yuan wanted to take counter 6. He claimed that he saw his name being canceled at counter 6 and replaced. Sigh... I stayed at counter 6 until 7pm then i went home. I was playing Soldier Front awhile then i had my dinner. I really hope that everything will be fine for me. I also learned how to fold paper crane although it is deformed. Gladdys taught how to fold paper crane and i was kind of stupid though. The float have no problem i guess. The main concern is the the missing 200 bucks claimed to be missing. Sigh~ I guess i stop here for now. I have to iron my uniform >< I need to find back my confidence again... Where can i find it...I felt gulity that Gladdys had negative 4 bucks as i feel that that is partly my fault. Because of my float... Sigh.. Stupid coins...