1 Jan 2009

Today is the first day of Year 2009. I woke up at 8 in the morning and went down to NTUC. I wanted to check out whether i am really short of 200 bucks from yesterday sales. When i went down, Karen wasn't there yet. When i was about to go home, Auntie Lisa asked me if i can change shift with her. Unfortunately, i was unable to change with her. I went home and played computer games. Around in the afternoon, Gladdys called me and said i had short of 50 bucks in my float. My mind was saying "Oh boy, one problem after another. Bad starting for year 2009". I just shut down my computer and went down. If my float really short of 50 bucks, then i will be short of 250 bucks in total(if i really missing the 200 bucks from yesterday's sales and 50 bucks from my float). Gladdys was at counter 6, Wen Hui was at counter 3 and Zhi Yuan at counter 1. It seems that there are some cashier want counter 6. I guess beside slacking, there is a higher chances of not getting unbalanced balance. Gladdys counted my float again and she said it had excess of 1 dollar. She counted several times and she got different amount. But she counted 201 bucks for twice. I stayed quite a while over there and chat with Gladdys. Then Wen Hui came to counter 6 and slacked awhile. Zhi Yuan wanted to take counter 6. He claimed that he saw his name being canceled at counter 6 and replaced. Sigh... I stayed at counter 6 until 7pm then i went home. I was playing Soldier Front awhile then i had my dinner. I really hope that everything will be fine for me. I also learned how to fold paper crane although it is deformed. Gladdys taught how to fold paper crane and i was kind of stupid though. The float have no problem i guess. The main concern is the the missing 200 bucks claimed to be missing. Sigh~ I guess i stop here for now. I have to iron my uniform >< I need to find back my confidence again... Where can i find it...I felt gulity that Gladdys had negative 4 bucks as i feel that that is partly my fault. Because of my float... Sigh.. Stupid coins...

31 Dec 2008

My shift for today was from 2.30pm to 10pm. I went down a bit later than usual. I saw Gladdys at counter 6 which is outside of the NTUC. The position where counter 6 is warm and it kind of remind of me of the training in NCC. Today was the first time i worked at counter 6. I don't mind the heat but there isn't much customers at counter 6. Luckily, there is a promoter and Jin Xiang company otherwise i sure fall asleep. Not much people, i went to arranged the things nicely to kill some time. Then there were some customers were very friend;y. We started a short conversion. There is one particular customer suggested that he should buy the flower just to put it at the prayer altar. I found it funny. No much people buy a pot of flower just to put it at the altar. Isn't it kind of wierd? The promotor left at around 7pm. Still, Jin Xiang is around. Although he went to the office to print something, there is still others. I also noticed there is a paper crane in the drawer of counter 6. It's wings was written "Gladdys was here" and "I folded it. Go me". Something like that, i can't remember much. I hate counter 6's scanner and register. The scanner took a longer time to scan the item and the register did not come out fully =.= . Today was very slack. Jin Xiang brought serval thing including soft drinks, snacks and other stuff to counter 6 and check price. Suddenly, the counter was crowded with the items. But at least i can reduce the risk of getting unbalanced balance. As for the report, i did 3 times. First i got excess of about 20 bucks plus i think. Second time, i got negative 200 bucks. The i recounted again with the help of Auntie Ah Noi, it balanced. I was happy xD. For the first time i balanced!!! YAHOO!! However, it was short-termed happiness as i was being called back to the office again when i was halfway home. The supervisor Eric said i short of 200 cash. I was like "HOLY CRAP". I rushed back to the office again. Later, i went back home. Supervisor Eric said he will check with Karen again. Sigh~ I am a a break again tomorrow. I am going down to the office and check out the matter at least i know am i really short of 200 bucks... Why things have to turn out that way... Why... Auntie Ah Noi and i counted and we got the amount. I really don't what to do now.... WHY!!! T.T

29 Dec 2008

I made a major mistake. I was supposed to work in the morning and i came in the afternoon. I did checked the rooster and i can read the second letter but i can't read the first letter. It was something V. I asked Karen and asked her if it is NV which means i will be working from 3.30pm to 10pm. If it is AV, i will be working in the morning shift. I had the impression that she told me it's NV. When i came in the afternoon, she asked me why i didn't turn up in the morning. I was stunned and i replied, " I thought i was doing in the afternoon shift?". At that time of time, i felt like a retarded person. I don't know why though. Then Zhi Yuan had to go out as he was assigned to the counter outside while i was assigned to counter 1. I was rather distracted because the shift incident. Still, i tried to focus. There is an customer forget to take her toothpaste, she bought the tissue and toothpaste. She took the tissue away but left the toothpaste. I forget to key in the cash float today ==lll. I guess i was really distracted. About 1 or 2 hours before i packed up, there is a father who bought 6 cans of evaporated milk(I know how many he bought as he paid at my counter) who accidentally dropped one can at his child. The child was like just 1 years old +/- . The can hit the head. Of course, the baby cried. One of the customer kind of scolded him. The child stopped crying after a while. After that, i packed up. I was giving up and i thought that it will not balance. The difference will be a lot. I was half correct again. It did not balanced but i have excess of 0.55 bucks. Looks like the situation is slightly stable. Actually, i had to do the report twice as i forget to key in the float. The report showed i had excess of 200.55 bucks. I was stunned. Then, auntie Jasmine asked me if i forget to key in the float earlier on. I thought i did but later i recalled that i did not have the cash float receipt so i said no. After the adjustments, i had excess of 55 cents. Phew~Anyway, auntie Jasmine did helped me to pack stuff and assisted me. Wen Hui also did helped me xD. THANKS. Zhi Yuan had the lowest sales i think, he had only 400++ bucks. He had not much customers and he had lots of coin to count. There is still a long way to go i guess....

28 Dec 2008

Back to blog again. Starting of the work was ok i think. I got my own float today, this made things easier as i still can remember the amount for each bag. Basically, it was alright until a customer who forget to take his stuff. He came back and took it. Before he took it, he kind of told me off. He questioned me why i seperated his stuff. He bought some biscuits and detergent i think. Of course, i have to seperate it right. Or what, you expect me to put together? I said i put it there at the side of the register. He said he didn't see. I was going to replied him"OH WOW, YOU DIDN'T SEE IT. DO YOU WANT ME TO HANG IT UP AND PUT YOUR BIG FAT NAME WITH IT? OR IS THERE SOMETHING WRONG WITH YOUR EYES?" Still, i didn't said that as i know what's installed for me after i said that. Then, i made a mistake. A customer bought 2 grapefruit and it supposed to be 70 cents each. But i go keyed in 2 bucks each. Luckily, she came back and tell me. I made the changes for her. So, i refunded 2.60 bucks to her. Next, a customer mixed 2 different drinks. She thought there is discount. I also thought that way too. In the end, there is no discount. She took one drink which is the discount list and the other one is not. Then, i asked for help again. I had to explain a lot of times to her. Because of the first cutomer i mentioned earlier on, i was not in myself. It practically took me awhile to cool myself down. The rest of the time was alright. I even saw one of the primary school teacher. During IT club in primary, we had to do an interview with one of the teacher and my team chosen her to work with. She didn't remember me until i i told who i was. She was really a nice teacher although she didn't teach me before. I even saw my tutor's mum too. She didn't see me though. Gladdys was at counter 2 and i was at counter 3. I think i didn't really talk much today. Towards the ending i was very restless. Today, i got negative 2.75 bucks. This i was i thought "Oh boy, it is getting worse." That point of time, i really need some peace and quiet. I quickly count and get out of there. Sigh. Today was a total bullshit. Gladdys did help me a bit, she chatted with me awhile. That pulled my focus away from the stupid, retarded customers. Tired and restless, i think i going to sleep soon....Yesterday, i even asked wen hui for help in the credit card settlement in terms of the steps. Today, auntie Lisa helped me also. I really grateful for all the help from these people. Thank you.

27 Dec 2008

Back to blog again after a day's work. I was at counter one again like yesterday. It was good start. I did all the paper work. The bumps were during the in between and the ending. In between, there is a customer who bought a lot of things. One of his items is the rices, 5kg rice. His 5 kg rice should be 9 buck ++ but when i scanned it in, it show 18.60. I was like "WOW, THE PRICE SHOT UP LIKE NOBODY'S BUSINESS." The 10kg rice is 18.40 bucks i think but i can't find the item matched 18.40. So i called karen to void everything and re-scanned everything. Then, there is a customer gave me 1000 bucks note and his purchase total is 61 bucks ++. He practically cleared half of my 50 bucks. I even forget to key in the point for a customer and redeem his link points. Best part for today, i short of 70 cents. I even forget to reprint the credit card report. The float i get today belongs to Gladdys. I found a transparent plastic bag consist of 3 one dollar coin. Gladdys is also a bit scary as she sometimes suddenly appeared behind you. I can't even hear the footsteps. This made me think a lot in terms of Principle Of Accounts. In that subject, i seldom get the account balance and this also happened to my job. Some of the theory also come in as well. Gladdy's float really made my life very easy for me. The first time i get the float, i got a lot of 5 cents and 10 cents coins. This really gave me a hard time. Also, today i met a customer who previously gave my mentor a hard time. Again, a customer bought soft drinks and when i said it was 4 bucks+. She asked me why is it not 3 bucks+. Then she don't want and i have to void it. When i check the price, the price she mentioned is supposed to be H2O soft drink not 100 PLUS soft drink. I was like"This customer's eyes really have problem, major problem.." I was totally exhausted.

26 Dec 2008

Just reached home. After these four days, I felt that there is still a very long way to go. I had excess money for 3 times and once i short of 25 cents. There is 3 times of excess money because today i had excess cash again >< . I had excess of 27.50 bucks. What in the world i have so much excess. I even broke my own record of 20.50 bucks. I think i will have to count a few times to prevent this again. While i was working, i felt a short dull pain at my heart. It happened to me a few times (maybe not only few times but i lost count). Luckily, there wasn't much customers at my shift. Gladdys was working from 3.30pm to 10pm. She kept asking to change coins and even before she was about close, she asked the escort to change coin with her. Also, there was a customer have problem with the trolley. Basically, he wanted to use one and he got 2 out. So he approached me to help. When i saw the situation, i was wondering "Why don't you take a one dollar coin and put it into one?". I asked him did he try that and he replied he did. He can't put the coin into where it supposed to be. I tried and i got it in == . There was also a customer who bought the detergent. That was one of the item on the "Purchase with Purchase" section. I told her that if she did not purchase 25 or above, she will not get the discount and she replied that she still want. After i scanned everything and cashed out the change, she told me that she don't want as it was too expensive. I was speechless, totally speechless. I called the supervisor and refunded the item. Slightly felt discouraged, i guess life is not always a bed of roses.

25 Dec 08

Christmas is here. I would like to wish my friends Merry Christmas and Happy Holidays. Sigh, time really flies. Well, some of my classmate went back to their homeland. They probably won't return to Singapore. I have no idea when will we have a chance to meet again, only fate knows. One of more classmate is also going back to Nepal and if i did not make a mistake, it should this coming Monday i think. Unfortunately, i am not able to send her off as it is too early. I afraid that it might clash with my working time. Still, I will have to check again. If it did not clash, i will try to make it. I think it will be like last time where i stay overnight at the airport. My friends and i stayed overnight at the airport. We were playing PSP and laptop to keep ourselves occupied. We were awake throughout the night and walked the airport like a few times. Chances of me going to send her off will be low. I miss those days in class. Events like sports day were memorable. I still remembered my class got champion twice. One is for best class participation and the other one.. I am not really sure... The next thing i can think of will be the period during O Level. The last paper for O Level was MCQ Science Paper. After that, we took a class photo. This is the class photoSigh, the class is kind of scattered already. After the announcement of result, i think the class will be totally scattered... I really miss the good old times. xD Another day had passed...